Automated Promotions

Reach customers at special times throughout the year.

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Planned messaging.

With SmartConnect, you can schedule up to a year’s worth of automatic texts and/or emails to your customers. Include expiring bonuses like complimentary items or services, cash rewards, and digital coupons to give them a reason to return to your business. Attach ratings requests and surveys to get consistent feedback.

Ready out of the box.

One of the best things about automatic promotions is that we have already created the texts and emails for you. Customize them if you want, but there’s really no need to. Don’t waste a single second trying to find the perfect thing to say or struggling with how exactly to word your message. All of that work has been done.

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Basic Automated Promotions

Account Activation.

Automatically send a text and/or email to your customers when they successfully register for your SmartConnect loyalty program. Don’t forget to include the activation bonus: an instant cash reward, a complimentary item, or a digital coupon that you promised when asking them to sign up.

Happy Birthday

Send best wishes to your customers on their birthday. Include a special offer that expires if not used by a certain date. Maybe it’s a free item that you think they will enjoy. Or a cash reward that they can use toward a future purchase. Offer your customers something valuable, and you’ll see them again.

Happy Anniversary

Send a perfectly-timed automatic text and/or email to your customers wishing them a Happy Anniversary. As always, you’ll want to include an enticing bonus that will get them back through the door. Show customers you are thinking about them on the days that are the most special.

Thank You Note

Automatically send customers a message the day after a sale or invoice payment to thank them for their business. Include a survey about your products and services for them to fill out. Provide a recap of their current rewards balances to encourage them to visit again soon. They will appreciate the appreciation.

Premium Automated Promotions

Overdue Visit

Send a text and/or email, automatically, to customers who haven’t visited or done business with you in a while. This an easy way to give customers a friendly nudge to return to your store. Make sure to include an expiring bonus (free item or service, cash reward, or digital coupon) to prove a sense of urgency.


Repeating promotions are used to send text and/or email bonuses to customers on a recurring basis. Stay in the front of your customers’ minds by contacting them automatically once a week, month, or quarter with a special offer. There’s no better way to encourage customers to keep coming back.

Top Patron Appreciation

You’re probably are familiar with the idea that 80% of your business comes from 20% of your customers. Take advantage of that principle by automatically rewarding your top customers, consistently. As they pass a spending threshold, express your thanks and provide a special bonus just for them.

Holiday Automated Promotions

Sending messages on holidays is a great way to stay in touch throughout the year. Customers love these messages because they are personalized, have an uplifting message, and of course include some type of valuable offer. Include an expiring cash reward toward a future purchase, a complimentary item or service, or a digital coupon on those celebrated days throughout the year.

  • New Year’s Day

  • Valentine’s Day

  • Tax Refund Day

  • Father’s Day

  • Labor Day

  • Happy Holidays

  • Martin Luther King Jr. Day

  • St. Patrick’s Day

  • Mother’s Day

  • Canada Day

  • Halloween

  • Christmas

  • President’s Day

  • Earth Day

  • Cinco de Mayo

  • Independence Day

  • Thanksgiving

  • Super Bowl

Set it and forget it.

Schedule your automated text and emails for the entire year in one sitting. Stay in consistent contact with your existing customers and entice them to return to your store, with almost no effort.

Rewards make the difference.

Initially, some customers might resist being contacted by your business. But when you include cash rewards, complimentary items, and digital coupons, those hesitations quickly fade away.

Start connecting with your customers.

In this video, discover how SmartConnect helps you:

  • Grow your customer list.

  • Stay in consistent contact with your customers.

  • Encourage repeat store visits.

  • Increase word-of-mouth advertising.

  • Turn loyal customers in raving fans of your company.

Another look at the numbers:

  • Over 13 million customers have received offers from our clients.
  • We’ve processed more than 100 million messages, transactions,
    and promotions of all types.


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