AUTOMATED PROMOTIONS

Connect on Those Special Days.

Text and email to your customers on their birthday, anniversary, and other special times during the year. Automatically. Include expiring offers to encourage return visits. Attach surveys to receive consistent feedback.

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Reach out at important times.

Make personal connections with your customers. Send automated texts and emails on special days, for important events, and when purchasing milestones are reached.

Happy Anniversary

Send perfectly-timed texts/emails to your customers on their anniversary. Include a cash reward, comp item, or digital coupon to encourage a return visit.

Happy Birthday

Send best wishes to your customers on their birthday. Include a special offer and you’ll see them again. And next time they’ll bring their friends.

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Thank You Note

Automatically send customers a message the day after a purchase to thank them for their business. They will appreciate the appreciation.

Overdue Visit

Send a text/email, automatically, to customers who haven’t visited in a while. Include an expiring bonus as a friendly nudge to return to your store.

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Top Patron

As customers pass a spending threshold, provide a special bonus just for them. Automatically. With appreciation comes increased loyalty.

Repeating

Contact customers once a week, month, or quarter with an automated special offer. There’s no better way to encourage customers to keep coming back.

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On their anniversary.

Send a perfectly-timed automatic text and/or email to your customers wishing them a Happy Anniversary. As always, you’ll want to include an enticing bonus that will get them back through the door. Show customers you are thinking about them on the days that are the most special.

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On and before their birthday.

With a text or email, send best wishes to your customers on their birthday. Include a special offer that expires if not used by a certain date. You can also send a Pre-Birthday message, automatically, 10 days before their actual birthday. That way they can anticipate their gift and plan a special visit to your store.

When they haven’t visited.

Send a text and/or email, automatically, to customers who haven’t visited or done business with you in a while. This an easy way to give customers a friendly nudge to return to your store. Make sure to include an expiring bonus (free item or service, cash reward, or digital coupon) to prove a sense of urgency.

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The day after a purchase.

Automatically send customers a message the day after a sale or invoice payment to thank them for their business. Include a survey about your products and services for them to fill out. Provide a recap of their current rewards balances to encourage them to visit again soon. They will appreciate the appreciation.

When they’ve spent a lot.

You’re probably are familiar with the idea that 80% of your business comes from 20% of your customers. Take advantage of that principle by automatically rewarding your top customers, consistently. As they pass a spending threshold, express your thanks and provide a special bonus just for them.

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Each week, month, quarter.

Repeating promotions are used to send text and/or email bonuses to customers on a recurring basis. Stay in the front of your customers’ minds by contacting them automatically once a week, month, or quarter with a special offer. There’s no better way to encourage customers to keep coming back.

After account activation.

Automatically send a text and/or email to your customers when they successfully register for your SmartConnect loyalty program. Don’t forget to include the activation bonus: an instant cash reward, a complimentary item, or a digital coupon that you promised when asking them to sign up.

Get in touch on holidays.

A great way to stay in touch throughout the year, customers love holiday texts and emails because they have an uplifting message and include a valuable offer.

  • New Year’s Day

  • Valentine’s Day

  • Tax Refund Day

  • Father’s Day

  • Labor Day

  • Happy Holidays

  • Martin Luther King Jr. Day

  • St. Patrick’s Day

  • Mother’s Day

  • Canada Day

  • Halloween

  • Christmas

  • President’s Day

  • Earth Day

  • Cinco de Mayo

  • Independence Day

  • Thanksgiving

  • Super Bowl

Set it and forget it.

Schedule your automated text and emails for the entire year in one sitting. Stay in consistent contact with your existing customers and entice them to return to your store, with almost no effort.

No writing required.

With SmartConnect, texts and emails have already been written for you. Customize them if you want, but there’s really no need. Don’t waste a single second trying to find the perfect thing to say.

Or, send a message right now.

Automated promotions are wonderful. But sometimes you need to send a quick, one-off text or email to customers. And other times we you need to create a series of messages to be delivered at just the right moment. That’s where text and email campaigns come in. Send to all customers or to just a target group of customers.

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It works with almost
any type of business.

  • Restaurants

  • Appliance Stores

  • Salons

  • Furniture Stores

  • Cleaners

  • Car Washes

  • Bakeries

  • Electronics Stores

  • Hearth/Patio Stores

  • HVAC Providers

  • Nutrition Stores

  • Mattress Stores

  • Auto Shops/Dealers

  • Spas

  • Health/Skin

Everything in one place.

Most companies use one piece of software for their CRM, another for text/email marketing, and yet another one to manage their loyalty program. There might be even one more to handle customer reviews and surveys. But with SmartConnect, you have it all in one solution. Once you add a customer to the SmartConnect CRM, you can contact them, reward them, and get their feedback with one set of simple tools.

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Here’s what people are saying.

“As someone who works alongside restaurant owners in one of the busiest cities in the Southeast, I have found that this is a great product for restaurants to use in order to stay connected with their customers on a more regular basis. The platform is easy to use, implementation is quick, and the results speak for themselves when you have a full house even on your slower days.”

Tandelyn Daniel
Georgia Hospitality & Foodservice Network

“SmartConnect is a great channel partner with Hive VOC! They offer premium services for all business sizes across a wide variety of industries. They add tremendous value for our members, all while providing excellent customer service.”

Jason Schofield
Hive V.O.C.

Trusted daily by these
amazing companies.

Turn everyday customers into
raving fans of your business.

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CONTACT

Call 1-888-882-1530
ext. 257 or email us.

4625 East Bay Drive
Suite 201
Clearwater, FL
33764