Connect on Those Special Days.
Text and email to your customers on their birthday, anniversary, and other special times during the year. Automatically. Include expiring offers to encourage return visits. Attach surveys to receive consistent feedback.
Or, send a message right now.
Automated promotions are wonderful. But sometimes you need to send a quick, one-off text or email to customers. And other times we you need to create a series of messages to be delivered at just the right moment. That’s where text and email campaigns come in. Send to all customers or to just a target group of customers.
It works with almost
any type of business.
Everything in one place.
Most companies use one piece of software for their CRM, another for text/email marketing, and yet another one to manage their loyalty program. There might be even one more to handle customer reviews and surveys. But with SmartConnect, you have it all in one solution. Once you add a customer to the SmartConnect CRM, you can contact them, reward them, and get their feedback with one set of simple tools.
Here’s what people are saying.
“As someone who works alongside restaurant owners in one of the busiest cities in the Southeast, I have found that this is a great product for restaurants to use in order to stay connected with their customers on a more regular basis. The platform is easy to use, implementation is quick, and the results speak for themselves when you have a full house even on your slower days.”
Georgia Hospitality & Foodservice Network
“SmartConnect is a great channel partner with Hive VOC! They offer premium services for all business sizes across a wide variety of industries. They add tremendous value for our members, all while providing excellent customer service.”