Customer Engagement Quiz

Satisfied

Engaged

Loyal

None of the above

In-Store Only

In-Store and Website

In-Store, Website, Email, and Social Media

In-Store, Website, Email, Social, Text, and Other Platforms

Once or Twice

Frequently

I Don’t Have the Time or Resources

I Have the Time, But Don’t Do It

I Don’t Have One

I Need One But Don’t Have the Time or Resources

We Use Punch Cards

Because of Our Loyalty Program, We Have More Repeat Customers

I Don’t Know

I Don’t Think So

Somewhat

Yes!

Customer Engagement Quiz

Novice

Dabbler

Professional