In an ideal world, employees would show up on time and always give one-hundred percent. In reality, this isn’t the case. And because of this, you need to know what’s going on with your employees and hold them accountable for their actions–both good and bad. Be smarter about your employees and more efficient with the money you spend on your staff–with Smartwerks.
The best way to be at ease with what’s going on when you’re busy or not at the store is to control the parts of the system that your employees can access. Smartwerks User Groups do just that, and don’t take much time to set up.
Clock in. Clock out.
The Time Clock app is a great way to keep tabs on your employees. Using an extremely simple screen, you can track when your employees arrive and when they leave. If a new hire is consistently enjoying an extra long lunch break, you’ll know about it.
Track suspicious activity.
Maybe one of you employees gave a discount to a friend without it being approved. Or they decided that instead of paying for two items, one should be on the house. Since Smartwerks keeps a detailed record of sales, you can quickly get to the bottom of these situations.
Reward top performers.
The more you know about your staff, the more efficient you’ll be with your time and money. The Employee Ranking Report makes it easy to identify employees who exceed expectations and reward them. You can also use this information to schedule those top staffers for your store’s busiest days. With Smartwerks, you can also track commissions and spiffs for all of your employees.
Coach less effective ones.
It’s critical to know your best employees, but arguably more important to identify the ones that need improvement. The Employee Ranking report provides you with this information as well. Knowing who your poorer performers are allows you to implement a coaching strategy or find a replacement, if necessary.
See it in action.
Discover how Smartwerks helps you:
Process sales faster and more accurately.
Bring in new customers and keep the ones you have.
Manage your employees better.
Spend money on the right products.
Use powerful analytics to make smarter decisions.
“I decided to go with Smartwerks software, and it has proven to be a great decision. It is easy to train new employees, and I love the way it keeps track of my inventory. The staff is very helpful and accommodating.”