Learning Resources

Looking for help with training new employees? Or learning more about Smartwerks’ many features? We have developed an entire library of easy to follow videos and instructions for our valued clients. We also have documentation in written formats, as well as other resources to get the most from your POS.

Support Training Center

Give us a call.

If you’re having a problem with your Smartwerks system, please call us at the number below. We’re happy to help.


Regular business hours: Monday-Friday, 8:30-6:00 PM ET
(excluding holidays)

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Emergency / After-Hours Support

If you have an emergency situation outside business hours, only when you can’t login or process sales, please call our After-Hours Emergency Support line:
888-882-1530 and press option #3.

For minor issues, please call back during business hours or send us an email.
We will be happy to respond the following business day to assist you.

Attention Customers: Important Coronavirus Update
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Send us an email.

Fill out the support request form below and we’ll
get back to you as soon as possible.

For Billing Inquiries, please email us at

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