Located 20 short minutes from beautiful Clearwater Beach, Florida, Smartwerks and our sister company, TylerNet, have been helping businesses for over 40 years.
Our story began at a Stereo Town store in Des Moines, Iowa back in the early 1970s. At that time, there were very few technologies to help growing retailers, like us, gather information about their business. Being innovators by nature, we realized that the only way to solve the problem was to create an integrated business solution ourselves.
After using the product to successfully to run our 50+ stores, we released TylerNet to the market in 1979. Today, it’s still being used in stores across the United States and Canada. In fact, our first customer is still a customer.
In 2009, we realized the need for a simplified solution that had all of the key features of a more complex system. We created Smartwerks, an integrated Point of Sale, Inventory, and optional Accounting system that is easy to use and helps small to mid-sized specialty retailers compete with the big guys.
In talks with our clients over the past few years, we discovered that a surprising number of store owners have no way to stay in consistent contact with their customers. Generating repeat business is a consistent and prominent challenge, and in 2020, it’s become even more difficult.
Enter SmartConnect, a complete set of text messaging tools that help you reach customers on a personal level, wherever they are. Connect with customers over a real-time, two-way text chat. Or send bulk text messages to your customers. Request online reviews via SMS and hold text contests to improve engagement. Customer signup is simple with a texted keyword or scanned QR Code.
Over the years, industries have changed, and we’ve changed with them–while learning a lot in the process. But one thing has not changed: our unwavering goal of providing software solutions that make you smarter about your company, connect you with your customers, and help you make better business decisions. Decisions that result in company success and growth.