Privacy Policy

Effective Date: May 25, 2018

This Privacy Policy describes how Smartwerks, Inc. (collectively, “Smartwerks,” “we,” and “us”) collects, uses, discloses, transfers, stores, retains, and otherwise processes information you (whether you are a person or business) provide through smartwerksusa.com (the “Site”).

Smartwerks is committed to keeping all personal information collected through the Site accurate, confidential, secure, and private. By continuing to use smartwerksusa.com you are consenting to the data procedures described in this Privacy Policy.

INFORMATION WE COLLECT

We need to collect information about you to provide the services you request.

Information You Provide To Us

We only collect personal information that you knowingly and willingly provide when filling out a form on the Site, completing a survey on the Site, or communicating with us via email or text message. Your information is used in accordance with this Privacy Policy for the purpose it was requested.

Information we collect includes your name, email address, mailing address, phone number, billing and/or credit card information etc., which may be used when you purchase products and/or services and to deliver the services you have requested.

Information We Collect Automatically

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.

We collect this information using the following technologies:

  • Cookies and Third Party Analytics
    Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. We use cookies (via our third-party provider, Google Analytics) to analyze how our visitors use the the Site and to monitor site performance. This helps us identify and fix errors, improve our services, and understand how visitors reach our site.

    We also use third-party vendor “remarketing” tracking cookies, including the Google Ads tracking cookie. This means we will show ads to you across the internet, specifically on the Google Content Network (GCN). Third party vendors, including Google, use these tracking cookies to serve ads based on a person’s previous visits to the Site. This allows us to make special offers and continue to market our services to those who have shown interest in our service. Any data collected will be used in accordance with our Privacy Policy and Google’s Privacy Policy.

    The cookies that we use do not identify you in any way and does not provide access to your computer.

    For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. For information on how Google processes your information please visit https://www.google.com/policies/privacy/.

  • Log Files
    These are files that track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, pixels
    These are electronic files used to record information about how you browse the Site.
Information for Children Under Age of 13

Smartwerks does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we will immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use the Site.

HOW WE USE YOUR INFORMATION

Smartwerks may use personal information to assist in the improvement of the Site and to ensure delivery of the services you need and request.

We may also use this information to send periodic emails containing links to our business articles (blog), along with information about products and/or services that are available from Smartwerks.

Smartwerks may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

HOW WE SHARE YOUR INFORMATION

Smartwerks does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.

Smartwerks may feel it necessary, from time to time, to make contact with you on behalf of other external business partners with regards to a potential new offer which may be of interest to you. If you consent to the presented offers, then, at that time, specific identifiable information, such as name, email address and/or phone number, may be shared with the third party.

Smartwerks may find it beneficial to share specific data with our trusted partners in an effort to conduct statistical analysis, provide you with email and/or postal mail, deliver support and/or arrange for deliveries to be made. Those third parties shall be strictly prohibited from making use of your personal information, other than to deliver those services to which you consent, and as such they are thus required, in accordance with this agreement, to maintain the strictest of confidentiality with regards to all your information.

Smartwerks may deem it necessary to follow websites and/or pages that our users may frequent in an effort to understand what types of services and/or products may be the most popular to customers or the general public.

Smartwerks may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

  • Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Smartwerks and/or the Site;
  • Maintain, safeguard and/or preserve all the rights and/or property of Smartwerks; and
  • Perform under demanding conditions in an effort to safeguard the personal safety of users of smartwerksusa.com and/or the general public.
HOW LONG WE RETAIN YOUR INFORMATION

We keep your personal information as long as reasonably necessary to provide services to you or until you ask us to delete it.

EEA RESIDENT RIGHTS (GDPR)

If you are a European resident, you have the following data protection rights:

  • Access to your data.
    If you would like to verify, correct, update, or delete the personal information we have collected about you, please contact us.
  • Object to processing of your data.
    If you would like us to restrict processing of your personal information or request portability of your information, please contact us.
  • Opt-out or unsubscribe.
    You have the option to stop receiving communications from us. To opt-out, please click the ‘Unsubscribe’ link at the bottom of an email that we sent to you. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.
  • Withdraw consent.
    If we have collected and processed your personal information with your consent, you can withdraw that consent at any time. Please contact us.
  • Lodge a complaint.
    If you have a problem with the way we have collected or used your personal information, please contact a data protection authority.
DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

LINKS TO OTHER WEBSITES

The Site contains links to other websites. Smartwerks does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. We encourage all users and visitors to be aware when they leave the Site and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by the Site.

SECURITY

Smartwerks takes every precaution to maintain adequate physical, procedural, and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

We also use Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

CHANGES TO PRIVACY POLICY AGREEMENT

Smartwerks reserves the right to update and/or change the terms of our privacy policy, and we will post those change to the Site so that visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time Smartwerks decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

ACCEPTANCE OF TERMS

Through the use of the Site, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of the Site following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

HOW TO CONTACT US

If you have any questions or concerns regarding the Privacy Policy Agreement related to the Site, please feel free to contact us at the following email, telephone number, or mailing address.

Email: tkunish@tylernet.com

Phone: 727-254-5924

Mailing Address:
Smartwerks, Inc.
4625 East Bay Drive, Suite 201
Clearwater, Florida 33764

Last Updated: 03/20/19